Terms & Conditions

Before accessing or using achraj.com, please carefully review and agree to the following Terms and Conditions (“Terms”) and the linked Privacy Policy. By using our website and services, you acknowledge your acceptance of these Terms and agree to comply with them.

In these Terms, “you” or “User” refers to the individual who accesses the website, its content, or uses the services provided. The site allows you to explore, select, and purchase clothing and related products (“Goods,” “Products,” or “Services”).

For the full and comprehensive Terms and Conditions, please refer to the section below

Services Overview

On the Site, we offer users access to a wide range of clothing items available for purchase at the prices specified on the site.
 

Website Availability

This Agreement outlines the terms and conditions governing the User's use of the Site. By accessing and using this Site, the User agrees to adhere to all the Terms & Conditions stated herein. The right to use the Site is personal and non-transferable. The User is responsible for maintaining the confidentiality of their password(s), if applicable. It is important to note that while the internet is generally a secure environment, the Company cannot be held responsible for any data loss that may occur during the transmission of information over the internet. Although the Company strives to ensure 24/7 accessibility to the Site, there may be instances of service interruptions beyond the Company's control, including routine maintenance. The User acknowledges that circumstances, both within and outside the control of the Company, may result in temporary interruptions, suspensions, or termination of access to the Site. The Company reserves the right to modify or discontinue any aspect or feature of the Site, including content, availability hours, and required equipment for access. Additionally, the Company may modify transmission methods, transmission speeds, or other signal characteristics, as well as discontinue the dissemination of specific information or categories of information.
 

User Account and Security

When you registering to access the services, you will be required to create an account with a designated password during the Website's registration process. It is your responsibility to maintain the confidentiality of your password and account, and you are fully accountable for any activities conducted under your password or account.

You agree to

(a) Promptly inform to us of any unauthorized use of your password or account or any other security breach

(b) Ensure that you log out of your account at the end of each session. Please note that we cannot be held liable for any loss or damage resulting from your failure to comply with this provision.

Privacy Policy

By using the Website, you provide your consent and acknowledge that you have read and comprehensively understood the Privacy Policy located at privacy policy. Furthermore, you consent that the terms and information outlined in the Privacy Policy are satisfactory to you.

Color

Although we have taken utmost care to present the colors of the products on the Site as accurately as possible, we cannot guarantee that the display of colors on your monitor or screen will be entirely accurate. Please be aware that the colors may vary due to differences in computer monitors and screens of electronic devices.

Electronic Communication

We communicate with you electronically, and by using the Site, you agree to receive electronic communications from us. These communications may include emails, notices, messages, or other forms of electronic information. You acknowledge that electronic communications have legal significance and effect, and you consent to the exchange of such communications between you and us electronically.

License and Site Access

By accessing the Site, we grant you a limited, revocable, non-exclusive, and non-transferable license to use the Site for personal and non-commercial purposes in accordance with these Terms and Conditions. This license does not permit any resale or commercial use of the Site or its contents, including any collection and use of product listings, descriptions, or prices. Furthermore, you may not modify, copy, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site. Unauthorized use of the Site or any portion of it may result in the termination of your access to the Site and legal action as permitted by applicable laws.

Pricing Information for Sales by Us

In the event of a sale by us, the pricing information provided on the Site is subject to change without prior notice. While we strive to ensure the accuracy of the pricing information, errors may occur. In such cases, we reserve the right to rectify any inaccuracies and cancel or refuse any orders placed at an incorrect price. We also retain the right to modify or update the pricing information for products or services offered by us on the Site.

At our best efforts, we aim to offer you a wide selection of products and/or services at competitive prices. However, we cannot guarantee that our prices will always be the lowest in the city, region, or geographic area. Prices and availability are subject to change without prior notice. The prices listed on the Site should not be compared with those of the same or similar product(s) and/or service(s) available through other online or offline sales. Our pricing is based on our internal pricing policy, and the determination of prices rests solely within our discretion.

While we make every effort to ensure the accuracy of product and pricing information, there may be instances of pricing or typographical errors. If a product is listed with an incorrect price or incorrect information due to such errors, we reserve the right, at our discretion, to contact you for guidance or cancel your order and notify you of the cancellation. We may adjust the product's price and reach out to you for further instructions using the email address or telephone number provided during registration, or we may cancel the order and inform you accordingly. If we accept your order, the payment will be charged to your credit card account. The payment may be processed before we dispatch the ordered product. In the event of an order cancellation after payment processing, the corresponding amount will be refunded to your account. Please note that orders placed under the Cash on Delivery (COD) option are not eligible for refunds.

Cancellation by Us

We reserve the right to cancel any order placed on the Site under certain circumstances. If we are unable to fulfill your order for any reason, we may cancel it at our discretion. Reasons for cancellation may include, but are not limited to, unavailability of the product or service, pricing errors, technical issues, or suspected fraudulent activity. In the event of order cancellation, we will notify you promptly and provide any applicable refund or credit as per our refund policy.
 

Cancellations by the User

We understand that there may be instances where you may need to cancel your order. However, we reserve the right to accept or reject cancellation requests for any reason. If we receive a cancellation notice and your order has not been processed or approved, we will gladly cancel the order and issue you a credit note. Please note that cancellation requests must be made within 24 hours of placing the order on the Site to be considered valid and accepted. We are unable to cancel orders that have already been processed or for which a cancellation request is made after the 24-hour window has passed. We hold the sole discretion to determine whether an order has been processed. It is important to acknowledge and accept our decision regarding the cancellation, and the User agrees not to dispute our decision.
 

Cash on Delivery

We offer the Cash on Delivery (COD) payment option for certain orders. With COD, you can pay for your order in cash at the time of delivery. Please note that COD is subject to availability and certain conditions. The availability of COD may vary depending on your location and the nature of the order. We reserve the right to refuse the COD payment option for any order at our discretion.

Kindly be aware that we have set a maximum limit of Rs 5000 for Cash On Delivery orders. Please note that this limit applies to selected pin codes in India only.

Refunds are not applicable for orders made by users using the Cash on Delivery (COD) option.

Fraudulent/Declined Transactions

We take fraudulent activities and declined transactions seriously to ensure the security and integrity of our platform. In the event of a suspected fraudulent transaction or a declined payment, we reserve the right to take appropriate action to protect our users and prevent unauthorized activity.

If we detect any fraudulent transaction or if your payment is declined, we may:

    Cancel the order associated with the fraudulent or declined transaction.

    Notify you of the cancellation and the reason for the action taken.

    Request additional verification or information to resolve the issue.

    Take necessary steps to prevent further fraudulent transactions.

    Cooperate with relevant authorities or law enforcement agencies as required.

We strive to maintain a safe and trustworthy environment for our users and appreciate your understanding and cooperation in addressing fraudulent or declined transactions.

Credit Card Details

We prioritize the security and confidentiality of your credit card details by encrypting and securely transmitting them, implementing security measures, and treating the information with utmost confidentiality, while also recommending you to keep the details confidential and promptly report any unauthorized use to your credit card provider.

Disclaimer of Warranty

The information, products, and services provided on this website are provided "as is" and without any warranties, whether expressed or implied. We do not warrant the accuracy, reliability, or completeness of the content on the site. Additionally, we disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement. Your use of the site and its content is at your own risk, and we shall not be liable for any damages or losses resulting from your use of the site.

    Limitation of Liability

    You acknowledge and agree that the company, its subsidiaries, affiliates, officers, employees, agents, shareholders, and licensors shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, opportunities, goodwill, use, data, or other intangible losses, arising from your use of the site, purchase of goods, content, or any related or unrelated services provided on the site. This limitation of liability applies regardless of whether the company has been advised of the possibility of such damages.

Trademarks

All trademarks, logos, service marks, and trade names displayed on this website are the property of their respective owners. Use of these trademarks without the express written permission of the owner is strictly prohibited. The presence of these trademarks on the website does not imply endorsement or sponsorship of our products or services by the trademark owners.